Shipping policy
Our delivery prices:
- UK Royal Mail 2nd Class: FREE. Allow 3-5 working days (Minimum spend: £50)
- UK Royal Mail 1st Class: £1.99. Allow 1-3 working days
- UK DPD Green Express: £3.99. Allow 24-48 Hours (Orders before 1pm Mon-Fri)
- Europe (Standard): £9.99. Allow 3-7 working days.
- Europe (Express): £14.99. Allow 2-5 working days. (Ireland is a slightly faster service)
- USA & Canada (Standard): £69.99. Allow 3-10 working days.
- USA & Canada (Express): £99.99. Allow 2-7 working days.
- Rest of the World (Standard): £149.99. Allow 3-10 working days.
- Rest of the World (Express): £199.99. Allow 2-7 working days.
Climate commitment:
- We calculate carbon emissions to your door and offset every atom. Read more.
How we work:
- Orders placed before 1:00pm will be dispatched on the same UK business day.
- Orders placed after 1:00pm or on weekends will be dispatched on the next UK business day.
- Orders placed on weekends or UK public holidays will be dispatched on the next UK business day.
- After purchasing you will receive an email when your item is dispatched for tracking your order.
We aren't responsible for:
- Items delivered to incorrectly entered addresses.
- Items which are tracked as 'delivered' but have not been collected from local collection points or are lost after delivery.
- Instances of multiple or failed delivery attempts. In the event of this happening, a refund will be issued less the total cost incurred for postage and handling.
- Shipping delays caused by the carrier or the destinations customs department.
- Paying international taxes or duties (import duty and taxes incurred for shipping to certain countries are entirely the responsibility of the customer).
- Refunding the original postage costs incurred for returned items that are unwanted. This will be charged at the cost to Ethical Bedding in accordance with our Refund Policy.